Privacy Policy for ZenWellness Yoga Studio
At ZenWellness Yoga Studio, we are committed to protecting your privacy. This policy details how we collect, use, and safeguard your personal information when you visit our website or use our services.
Information We Collect
We collect various types of information to provide and improve our services. This includes personal data you voluntarily provide when you register for classes, sign up for our newsletter, make a purchase, or contact us. This may include your name, email address, phone number, physical address, and payment information.
Additionally, we automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us understand user behavior, enhance website functionality, and improve user experience. We also use cookies and similar tracking technologies to gather this information.
- Personal Identifiable Information (PII): Name, email, phone, address, payment details.
- Usage Data: IP address, browser, device type, pages visited, time spent.
- Communication Data: Records of your interactions with us via email or contact forms.
How We Use Your Information
Your information is primarily used to provide and manage the services you request, such as processing class bookings, managing your membership, and sending important updates related to your account. We also use your data to personalize your experience, offering content and promotions that align with your interests.
Furthermore, we utilize collected data for internal analytics and research to improve our website, services, and overall customer satisfaction. This includes monitoring the effectiveness of our marketing campaigns and identifying areas for service enhancement. We ensure all data processing complies with relevant data protection laws, including GDPR.
Purposes for Data Use:
- Service Delivery: Processing bookings, managing memberships, providing access to resources.
- Personalization: Tailoring content, recommendations, and promotions.
- Communication: Sending newsletters, updates, and responding to inquiries.
- Improvement & Analytics: Analyzing website usage, enhancing services, and marketing effectiveness.
- Legal Compliance: Fulfilling legal obligations and protecting our rights.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described in this policy.
Third-Party Service Providers
We work with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These providers may include payment processors, email service providers, and analytics platforms.
Legal Requirements
We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. This includes responding to subpoenas, court orders, or other legal processes.
Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
Your Data Protection Rights
You have several rights regarding your personal data. ZenWellness Yoga Studio is committed to upholding these rights and providing you with mechanisms to exercise them. These rights include the right to access, rectify, erase, restrict processing, object to processing, and data portability.
If you wish to exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request in accordance with applicable data protection laws. We may need to verify your identity before fulfilling your request.
Summary of Your Rights:
- Right to Access: Request copies of your personal data.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Request limitations on how we use your data.
- Right to Object: Object to our processing of your personal data.
- Right to Data Portability: Request transfer of your data to another organization.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content.
What are Cookies?
Cookies are small data files placed on your device when you visit a website. They allow the website to remember your actions and preferences over a period of time, such as login details, language preferences, and shopping cart items. This makes your next visit easier and the site more useful to you.
How We Use Cookies:
- Essential Cookies: Necessary for the website to function properly (e.g., security, network management, accessibility).
- Performance Cookies: Collect information about how you use our website (e.g., pages visited, loading errors) to improve performance.
- Functional Cookies: Remember your preferences and choices (e.g., language, region) to provide a more personalized experience.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website. For more detailed information, please refer to our dedicated Cookie Policy.
Security Measures and Data Retention
We prioritize the security of your personal information and implement robust measures to protect it from unauthorized access, alteration, disclosure, or destruction.
Our Security Protocols:
- Encryption: We use SSL/TLS encryption for data transmission to protect your data during transfer.
- Access Controls: Access to your personal data is restricted to authorized personnel only, based on the principle of least privilege.
- Regular Audits: Our systems are regularly audited for vulnerabilities and to ensure compliance with security best practices.
- Data Minimization: We only collect and retain data that is necessary for the purposes outlined in this policy.
- Secure Storage: Your data is stored on secure servers with advanced firewall protection.
Important Note:
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Data Retention Policy:
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention periods vary depending on the type of data and its purpose.
Changes to This Privacy Policy
ZenWellness Yoga Studio may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If we make significant changes, we will provide a more prominent notice, such as an email notification or a visible alert on our website homepage. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by the updated terms.
Last updated: October 26, 2023
Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data protection rights, please do not hesitate to contact us.
Our Address
53 Northumberland Street, Newcastle upon Tyne, NE1 7AG, United Kingdom